Privacy & Policy

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Privacy & Policy

AIS Holidays ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://aisholidays.com/ (AIS Holidays Private Limited). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data:

Personally identifiable information, such as your name, address, email address, and telephone number, that you voluntarily give to us when you register on the Site or when you choose to participate in various activities related to the Site, such as booking a trip or contacting customer service.

Derivative Data:

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Financial Data:

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you book, or request information about our services from the Site. We store only very limited, if any, financial information that we collect.

2. Use of Your Information

We use the information we collect about you to provide, maintain, and improve our services. Specifically, we may use the information to:

  • Process your transactions and manage your bookings.
  • Send you confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
  • Communicate with you about new services, offers, and promotions.
  • Improve our website and tailor your experience on the Site.
  • Monitor and analyze usage and trends to improve your experience with the Site.
  • Prevent fraudulent transactions and other illegal activities.
  • Comply with legal obligations.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to comply with a legal obligation, protect our rights, or prevent harm to others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed to be free from interception or other types of misuse.

5. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information may be collected through these technologies.

6. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

7. Your Privacy Rights

You have the right to review, correct, or delete your personal information. You may also choose to opt out of receiving marketing communications from us. To exercise these rights, please contact us using the information provided below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

AIS Holidays Private Limited
AiS Tower, 11C/1, Naya Bazar Opp Najafgarh Metro Station, New Delhi, Delhi, 110043
info@aisholidays.com
+91 114 100 4080 | +91 114 100 4081

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